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Accessibility

We try to build a site that works for everyone, including people who use keyboards instead of a mouse, screen readers, or other assistive technology.

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Our standard

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. This is the standard most public and private organizations use for digital accessibility.

What we’ve done

  • Keyboard navigation.Every interactive element is reachable and operable with the keyboard alone. The first focusable thing on every page is a “Skip to content” link.
  • Colour contrast. Body text and active controls meet the 4.5:1 minimum contrast ratio against their backgrounds. Larger headings meet the 3:1 minimum.
  • Form labels. Every form field has a visible label. Errors are announced with role="alert" and described to assistive tech via aria-describedby.
  • Image alt text. Decorative images are marked aria-hidden and informative images have meaningful alt text.
  • Reduced motion. Carousels and decorative animations are paused for users who request reduced motion in their operating system.
  • Semantic structure. Pages use proper landmarks (header, nav, main, footer), a single H1 per page, and logical heading hierarchy.
  • Touch targets.All buttons and links are at least 44×44 pixels on mobile, the size recommended for thumb-tap accuracy.

Known limitations

We test regularly with axe-core, keyboard navigation, and screen-reader spot-checks (NVDA on Windows). If you encounter an issue we haven’t caught, we’d like to hear about it.

Telling us about an issue

If something on this site doesn’t work for you, please email info@bcrugcare.ca with the page URL and a brief description. We aim to acknowledge accessibility reports within 5 business days and fix critical issues within 30 days.

Other ways to reach us

If a digital channel isn’t practical for you, please call 604-XXX-XXXX. Quotes can be arranged entirely by phone — you don’t need to use the website to book work.